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The Regulation and Quality Improvement Authority (RQIA) is Northern Ireland's independent health and social care regulator. In its work RQIA encourages continuous improvement in the quality of health and social care services through a programme of inspections and reviews. Visit our about us section to find out more.
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Latest News

RQIA Publishes Report of Unscheduled Care at the Royal Victoria Hospital, Belfast

RQIA has published the findings of its inspection at The Royal Victoria Hospital’s (RVH) Emergency Department and Acute Medical Unit, which took place over four days from 31 January 2014. You can access the report here.

Following the declaration of a major incident at the RVH, and concerns brought to RQIA’s attention by medical staff at the hospital, on 30 January 2014, RQIA was asked by Minister Poots to conduct an inspection of the Emergency Department and Acute Medical Unit.

The inspection focused on a range of issues including: staffing levels for nursing and medical staff; safety; the environment and the patient experience. RQIA observed practice in departments and wards, observed team meetings and examined documentation and patient care records. The inspection team also spoke to over 100 staff from a wide range of disciplines, and to patients and their relatives.

The report makes a total of 59 recommendations for improvement at the hospital.

RQIA’s separate Review of Arrangements for Management and Coordination of Unscheduled Care in the Belfast Health and Social Care Trust, chaired by Dr David Stewart, is currently underway, and will be completed in June 2014. You can read more about this review, and its terms of reference, below.

The Belfast Trust has developed an Improvement Plan for Unscheduled Care which can be accessed on its website.


RQIA Review of Arrangements for Management and Coordination of Unscheduled Care in the Belfast Health and Social Care Trust

In February 2014, the Minister for Health, Social Services and Public Safety announced that RQIA would conduct a review of arrangements for the management and coordination of unscheduled care at the Belfast Trust. The independent review team is chaired by Dr David Stewart, RQIA Director of Reviews and Medical Director, and includes:

• Dr George Crooks: Medical Director, Scottish Ambulance Service
• Dr Alistair Douglas: President, Society for Acute Medicine
• Kathy Fodey: Director of Regulation and Nursing, RQIA
• Paul Harriman: Assistant Director, Service Improvement, Sheffield Teaching Hospital
• Dr Taj Hassan: Vice President, College of Emergency Medicine
• Mary Monnington: Independent Nurse Advisor
• Dr Elizabeth Myers: Nurse Consultant, Acute Medicine
• Professor Bill Reid: Dean of Postgraduate Medicine, South East Deanery, NHS Education for Scotland
• Patricia Snell: Deputy Director Quality Improvement and Patient Safety, Guy’s and St. Thomas’ NHS Foundation Trust
• Lay reviewer: to be confirmed

To view the full terms of reference for this review, click on the document below.

RQIA will report its findings to the Health Minister by 15 June 2014.

RQIA publishes Independent Review of the Implementation of the Respiratory Service Framework

RQIA has just published its Independent Review of the Implementation of the Respiratory Service Framework. RQIA found widespread support among stakeholders for the service framework approach; collaboration with service users, stakeholders and the public was well planned, and to the forefront of its development and implementation. Voluntary agencies considered the implementation process has shaped the way respiratory services are being taken forward, and the framework contributed significantly to improvements in these services. In this review, RQIA makes six recommendations to further improve the implementation arrangements for future service frameworks.

You can access the report here.


Shaping RQIA's Priorities: 2015-18

We Want Your Views

RQIA is holding a series of consultation events across Northern Ireland in preparation for the development of our Corporate Strategy and Three Year Review Programme for the next three years (2015 to 2018). The events will be held in: Belfast (7 April); Downpatrick (9 April); Ballymena (11 April); Craigavon (16 April); and Derry/Londonderry (17 April).

At these events we would like to hear what you think RQIA’s priorities should be for the next three years. For further information on how to attend an event, click here.

You can also suggest topics for review by completing a short survey here.


RQIA to Facilitate an Independent Review of Cherry Tree House Nursing and Residential Care Home, Carrickfergus

In September 2013, DHSSPS commissioned RQIA to conduct a review of Cherry Tree House, a nursing and residential care home in Carrickfergus, to examine actions taken to address whistleblower and other allegations over a period of years. These allegations related to: the quality of care; safeguarding; and employment issues. RQIA has appointed a team of independent experts to conduct this review.

As part of this independent review, the Minister asked the review team to examine the manner by which expressions of concern made to various statutory bodies and other public authorities were acted upon by those bodies and authorities. The concerns were those expressed by families and others relating to the care and treatment of residents at Cherry Tree House Private Nursing and Residential Home in Carrickfergus between January 2005 and March 2013.

If you were a person who expressed such a concern to a public body or statutory authority and wish to engage with the independent review team, please telephone: 028 9051 7500, or email:
the-review@rqia.org.uk by 6th March 2014.

At its conclusion, a report setting out RQIA’s findings will be provided to the Minister for Health, Social Services and Public Safety.

To view the full terms of reference for this review, click on the document below.

Inspections
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Service provider directory

Enforcement Activity
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Register of services
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Whistleblowing
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for guidance on whistleblowing.

Freedom of Information (FOI)
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for information on FOI.