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Guidance for Health and Social Care Providers

A number of guidance notes have been prepared to assist health and social care service providers. 

Guidance on mandatory training


Guidance for residential care and nursing homes


Guidance for Domiciliary Care Agencies

Data Management - Guidance for service providers

All public and private organisations are legally obliged to protect any personal information they hold, and may be required to notify the Information Commissioner's Office (ICO) unless they meet specific exemptions.  Public authorities are also obliged to provide public access to official information.  The information and guidance within the ICO website will help you understand these obligations and keep you updated as and when they change.  For further information visit:

If you have any questions on any of this guidance, please contact the lead inspector for your home, or alternatively email RQIA at
Click here
to find Inspection reports.

Service provider directory

Enforcement Activity
Click here
to access details of enforcement.

Register of services
Click here
to view our register.

Feedback and complaints
Click here
for guidance.

Click here
for guidance on whistleblowing.

Freedom of Information (FOI)
Click here
for information on FOI.