RQIA registers and inspects a wide range of health and social care services. Our inspections are based on minimum care standards which will ensure that both the public and the service providers know what quality of services is expected.
RQIA also has a role in assuring the quality of services provided by Health and Social Care (HSC) Board, HSC trusts agencies, to ensure that every aspect of care reached the standards laid down by the Department of Health, and expected by the public.
Under the Health and Social Care (Reform) Act (NI) 2009, RQIA undertakes a range of responsibilities for people with a mental illness and those with a learning disability.
RQIA inspects a range of health and social care services. Our inspectors visit nursing and residential care homes and children's homes to examine all aspects of the care provided, to guarantee the comfort and dignity of those using the facilities, and ensure public confidence in these services.
We are responsible for the inspection of a range of other bodies including hospitals and clinics, and nursing agencies.
RQIA reviews provide assurance to the public about the quality, safety and availability of health and social care services in Northern Ireland. Our reviews aim to encourage continuous improvements in health and social care services and ensure the rights of service users are safeguarded.
- health and social care providers
- members of the public
You can access a range of guidance documents and frequently asked questions in this section of the website.
7th Floor Victoria House, 15-27 Gloucester Street, BELFAST, BT1 4LS
028 9536 1111 (9am - 5pm Mon to Fri)
Phoenix Clinic & Resource Centre
1 Lansdowne Road, Newtownards,BT23 4NT
Mrs Karen Lynda Conway
Care Service Type:
Categories of Care:
List of Inspection Reports:
9 March 2022 - Care
6 January 2022 - Pharmacy
27 August 2021 - Pharmacy
22 December 2020 - Care
28 January 2020 - Care
1 August 2019 - Care
7 November 2018 - Care
2 May 2018 - Care
9 November 2017 - Pharmacy
11 April 2017 - Care
13 February 2017 - Pharmacy
11 May 2016 - Care
5 April 2016 - Estates
24 September 2015 - Pharmacy
8 September 2015 - Care
3 February 2015 - Care
19 May 2014 - Care