RQIA registers and inspects a wide range of health and social care services. Our inspections are based on minimum care standards which will ensure that both the public and the service providers know what quality of services is expected.
RQIA also has a role in assuring the quality of services provided by Health and Social Care (HSC) Board, HSC trusts agencies, to ensure that every aspect of care reached the standards laid down by the Department of Health, and expected by the public.
Under the Health and Social Care (Reform) Act (NI) 2009, RQIA undertakes a range of responsibilities for people with a mental illness and those with a learning disability.
RQIA inspects a range of health and social care services. Our inspectors visit nursing and residential care homes and children's homes to examine all aspects of the care provided, to guarantee the comfort and dignity of those using the facilities, and ensure public confidence in these services.
We are responsible for the inspection of a range of other bodies including hospitals and clinics, and nursing agencies.
RQIA reviews provide assurance to the public about the quality, safety and availability of health and social care services in Northern Ireland. Our reviews aim to encourage continuous improvements in health and social care services and ensure the rights of service users are safeguarded.
- health and social care providers
- members of the public
You can access a range of guidance documents and frequently asked questions in this section of the website.
7th Floor Victoria House, 15-27 Gloucester Street, BELFAST, BT1 4LS
028 9536 1111 (9am - 5pm Mon to Fri)
The Model Care Home
1 Portrush Road, Ballymoney,BT53 6BX
Mrs Lyndsay McNeill
028 2766 4502
Care Service Type:
Categories of Care:
This service is currently subject to RQIA enforcement action. For further information, click here
List of Inspection Reports:
5 October 2021 - Care
22 July 2021 - Care
16 February 2021 - Care
27 January 2020 - Care
8 August 2019 - Care
20 August 2018 - Care
31 May 2018 - Pharmacy
6 February 2018 - Care
31 August 2017 - Care
25 January 2017 - Pharmacy
22 November 2016 - Care
19 July 2016 - Estates
23 November 2015 - Pharmacy
27 October 2015 - Care
23 March 2015 - Finance
6 January 2015 - Pharmacy
11 November 2014 - Care